NAICS 56142 - Telephone Call Centers

NAICS 56 - Administrative and Support and Waste Management and Remediation Services
NAICS 11 - Sector 11--Agriculture, Forestry, Fishing and Hunting NAICS 21 - Sector 21--Mining NAICS 22 - Sector 22--Utilities NAICS 23 - Sector 23--Construction NAICS 31 - Sector 31-33--Manufacturing NAICS 42 - Sector 42--Wholesale Trade NAICS 44 - Sector 44-45--Retail Trade NAICS 48 - Sector 48-49--Transportation and Warehousing NAICS 51 - Sector 51--Information NAICS 52 - Sector 52--Finance and Insurance NAICS 53 - Sector 53--Real Estate and Rental and Leasing NAICS 54 - Sector 54--Professional, Scientific, and Technical Services NAICS 55 - Sector 55--Management of Companies and Enterprises NAICS 56 - Sector 56--Administrative and Support and Waste Management and Remediation Services NAICS 61 - Sector 61--Educational Services NAICS 62 - Sector 62--Health Care and Social Assistance NAICS 71 - Sector 71--Arts, Entertainment, and Recreation NAICS 72 - Sector 72--Accommodation and Food Services NAICS 81 - Sector 81--Other Services (except Public Administration) NAICS 92 - Sector 92--Public Administration
- NAICS 561 - Administrative and Support Services
  NAICS 561 - Administrative and Support Services NAICS 562 - Waste Management and Remediation Services
  - NAICS 5614 - Business Support Services
    NAICS 5611 - Office Administrative Services NAICS 5612 - Facilities Support Services NAICS 5613 - Employment Services NAICS 5614 - Business Support Services NAICS 5615 - Travel Arrangement and Reservation Services NAICS 5616 - Investigation and Security Services NAICS 5617 - Services to Buildings and Dwellings NAICS 5619 - Other Support Services
    - NAICS 56142 - Telephone Call Centers
      NAICS 56141 - Document Preparation Services NAICS 56142 - Telephone Call Centers NAICS 56143 - Business Service Centers NAICS 56144 - Collection Agencies NAICS 56145 - Credit Bureaus NAICS 56149 - Other Business Support Services

This industry comprises (1) establishments primarily engaged in answering telephone calls and relaying messages to clients and (2) establishments primarily engaged in providing telemarketing services on a contract or fee basis for others, such as promoting clients' products or services by telephone; taking orders for clients by telephone; and soliciting contributions or providing information for clients by telephone. Telemarketing establishments never own the product or provide the service that they are representing and generally can originate and/or receive calls for others.

This industry is comprised of:

NAICS 561421 - Telephone Answering Services

NAICS 561422 - Telemarketing Bureaus

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